Understand the basic information

  • Our warehouse team works very hard to get your order to you as quickly as possible, so we are unable to make most changes once an order has been placed, this includes.

    Change of item

    Change of item size/colour

    Adding or removing an item

    We do offer returns here . If an issue has occurred regarding your order address, please get in contact.

  • Once an order has been dispatched, we are unable to cancel it. Due to the large number of orders waiting to be dispatched in our warehouse, we are unable to locate individual orders and cancel them. However, if you would like to return your order to us for a full refund, we offer a simple returns service.

  • Unfortunately, once an order is shipped, we cannot modify the address. Before the order is shipped, we can modify the delivery address for you. Please confirm your delivery address when purchasing.

  • We currently do not have any price adjustment strategy, and every customer enjoys 30 days of price protection.

  • We currently don’t offer any gift receipt services. However, we are looking into this and will keep you updated on any changes.