GDPR Terms

Welcome to VELAFIT (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://velafit.com, in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

We are the data controller responsible for your personal data under this Privacy Policy.

Email: velafit001@gmail.com
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

2. What Personal Data We Collect

Identity Data: name, username or similar identifier
Contact Data: billing address, shipping address, email, phone number
Financial Data: payment card details (via third-party secure payment processor)
Transaction Data: order history, products purchased
Technical Data: IP address, browser type, time zone, location
Usage Data: how you interact with our site (via cookies, pixels, and analytics tools)
Marketing & Communications Data: your preferences in receiving marketing from us

3. How We Collect Your Data

Direct interactions (e.g., placing an order, filling in a form)
Automated technologies (e.g., cookies, Shopify tracking)
Third-party integrations (e.g., payment gateways, analytics providers)

4. Why We Collect Your Data (Legal Basis)

To fulfil a contract (e.g., ship your order)
With your consent (e.g., marketing subscriptions)
For our legitimate interests (e.g., website improvements)
To comply with legal obligations (e.g., accounting and taxation)

5. How We Use Your Data

Process and deliver your orders
Manage your account and preferences
Provide customer support
Send promotional emails (only with consent)
Analyze website usage and improve functionality
Comply with applicable laws and regulations

6. Marketing Communications

We only send marketing emails with your consent. You can unsubscribe at any time by:

Clicking the “unsubscribe” link in any email
Emailing us at velafit001@gmail.com

7. Cookies and Tracking Technologies

We use cookies to:

Ensure the website functions properly
Understand how users navigate our website
Customize and personalize your experience

You can manage cookie preferences through our cookie banner or browser settings.

8. Sharing Your Personal Data

We do not sell your personal data. We may share it with:

Shopify (our e-commerce platform)
Payment providers (e.g., Stripe, PayPal)
Shipping couriers
Marketing and analytics providers (e.g., Google, Meta)
Legal authorities, if required

All partners follow GDPR-compliant practices.

9. Data Transfers Outside the EU

Your data may be stored or processed outside the European Economic Area. We use approved mechanisms such as Standard Contractual Clauses to protect your data in such transfers.

10. Data Retention

Order records: kept for 6 years (legal compliance)
Marketing data: until you unsubscribe
Analytics data: according to provider's policy

11. Your GDPR Rights

You can request to:

Access the personal data we hold about you
Correct inaccurate or outdated data
Delete your data (“right to be forgotten”)
Restrict or object to data processing
Transfer your data to another provider
Withdraw your consent at any time

To exercise any rights, contact us at velafit001@gmail.com.

12. Children's Privacy

We do not knowingly collect data from children under 16. If you believe we have inadvertently done so, please contact us immediately and we will delete the data.

13. Changes to This Policy

We may update this policy when necessary. Significant changes will be notified via this page or email if appropriate.

14. Contact

If you have any questions or concerns, please contact us: