Standard Timeline

• Processing time: 1–3 business days
• Delivery time: 3–7 business days

Important note: Under current international circumstances, customs and transit routes may experience unexpected delays. These are outside of our control, but we will do everything we can to get your order to you as soon as possible.

Orders will be processed in the order they are received. Once shipped, you will receive a tracking number. If your tracking shows no movement for several days — please understand this is becoming common due to global disruptions.

We are a small team, but we take every order seriously. Thank you for your patience in these unavoidable situations.

Kuroshio is built around two simple things: a thermoformed sealed edge for raw baseline power, and a highly responsive core that channels your energy.

Need aggression? It's fierce, heavy-hitting, and dominant — built to crush drives, punish high balls, and dictate the pace of the game.

Need finesse? It's clean, crisp, and consistent — built for tight angles, heavy-topspin serves, and effortless transitions from defense to offense.

Hybrid Shape
Skill level: Beginner to Advanced

Specs：
Length: 16.5 in
Width: 7.4 in
Grip Length: 5.2 in
Grip Circumference: 4.25 in
Thickness: 16 mm
Avg. Weight: 8.0oz

Crafted for peak performance, the KUROSHIO features a pro-grade T700 carbon fiber surface backed by a durable polypropylene honeycomb core. The result? Unrivaled grit for maximum spin, a consistent sweet spot, and highly tuned compression that seamlessly bridges the gap between power and finesse.

Coming in at an optimal 7.8-8.0 oz, the KUROSHIO delivers the rock-solid stability required to effortlessly block heavy drives. The unique geometry—pairing a shorter handle with a wider paddle face—stretches the sweet spot horizontally, offering maximum forgiveness on off-center hits.

Return Policy
We want you to love Vortex Pro. If you need to return an item, the following rules apply.

A. Returns Due to Our Mistake (Free Return)
We will cover the full return shipping cost and process a refund or replacement if:

Wrong item sent (color, model, or size doesn't match your order)

Manufacturing defect (e.g., damaged surface, uneven core)

Ps: Item damaged during shipping due to improper packaging (please provide photos within 48 hours of delivery)

Contact our support team with your order number and photos of the issue. We'll send a correct item or issue a full refund.

B. Returns Not Due to Our Mistake (Customer Pays Return Shipping)
If the return is for any of the following reasons, you are responsible for the return shipping cost. The item must be unused, in original condition, with all tags and packaging intact:

Personal preference (don't like the feel, color, or performance)

Ordered the wrong model or version

Weight or size not as expected (unless we provided inaccurate specs)

Opened but still in re-sellable condition (no visible wear or damage)

We do not charge a restocking fee. However, return shipping is your responsibility. The original shipping fee (if any) will not be refunded.

C. Return Process
Contact us within 14 days of delivery. For more detailed information, please refer to the Return Services.